Propuesta para el mejoramiento del desempeño de un tripulante de cabina
The present study is a professional report that describes narratives and experiences taken from the real life of a cabin crew member, of a flight company, during the three phases of attention to passengers, which has been used, as inputs, to prepare a proposal to enhance the aviation company. Additi...
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| Formato: | article |
| Lenguaje: | spa |
| Publicado: |
2011
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| Acceso en línea: | http://www.dspace.espol.edu.ec/handle/123456789/14845 |
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