Propuesta para el mejoramiento del desempeño de un tripulante de cabina

The present study is a professional report that describes narratives and experiences taken from the real life of a cabin crew member, of a flight company, during the three phases of attention to passengers, which has been used, as inputs, to prepare a proposal to enhance the aviation company. Additi...

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Bibliografski detalji
Glavni autor: Agreda Fernandez, Maria Elena (author)
Daljnji autori: Carvache, Wilmer (author)
Format: article
Jezik:spa
Izdano: 2011
Teme:
Online pristup:http://www.dspace.espol.edu.ec/handle/123456789/14845
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