Marketing relacional para fidelizar los clientes en la empresa entorno en el sector la Puntilla vía a Samborondón

Relationship marketing is based on the principles of customer experience management and focuses on improving customer interaction to increase brand loyalty. Although these interactions can still be done personally or by phone, relationship marketing is a tool for companies to retain customers. Howev...

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Bibliografische gegevens
Hoofdauteur: Sares Quiroz, Evelyn Graciela (author)
Andere auteurs: Torres Guzmán, Lili Wendy (author)
Formaat: bachelorThesis
Taal:spa
Gepubliceerd in: 2018
Onderwerpen:
Online toegang:http://repositorio.ulvr.edu.ec/handle/44000/2496
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