Public Management: analysis of the status of web portals of the public entities of Ecuador and services focused on the citizen

The present research develops an analysis of the state web portals with the focus towards the citizen services. Within this analysis, the following factors were reviewed: access to citizen services, quality of information available on portals, development of online services of each of the entities,...

• Hoofdauteur: Osejo Domínguez, Edgar Efraín (author)
• Andere auteurs: Cadena Vela, Susana Graciela (author), Noboa Reinoso, Mónica del Rocío (author), Sánchez Pérez, Miguel Hernán (author)
• Formaat: article
• Taal: spa
• Gepubliceerd in: 2018
• Onderwerpen: Gobierno Electrónico; Acceso a los Servicios Ciudadanos; Calidad de la Información; Secretaria Nacional de la Administración pública; CEPAL; Servicios en Línea; Simplificación de Trámites; Calidad del Servicio; Interacción; Indicadores; Electronic Government; Access to Citizen Services; Quality of Information; National Secretary of Public Administration; Cepal; Online Services; Simplification of Procedures; Quality of Service; Interaction; Indicators
• Online toegang: https://revistadigital.uce.edu.ec/index.php/CSOCIALES/article/view/1035