Public Management: analysis of the status of web portals of the public entities of Ecuador and services focused on the citizen

The present research develops an analysis of the state web portals with the focus towards the citizen services. Within this analysis, the following factors were reviewed: access to citizen services, quality of information available on portals, development of online services of each of the entities,...

Full description

Saved in:

Bibliographic Details
Main Author:	Osejo Domínguez, Edgar Efraín (author)
Other Authors:	Cadena Vela, Susana Graciela (author), Noboa Reinoso, Mónica del Rocío (author), Sánchez Pérez, Miguel Hernán (author)
Format:	article
Language:	spa
Published:	2018
Subjects:	Gobierno Electrónico Acceso a los Servicios Ciudadanos Calidad de la Información Secretaria Nacional de la Administración pública CEPAL Servicios en Línea Simplificación de Trámites Calidad del Servicio Interacción Indicadores Electronic Government Access to Citizen Services Quality of Information National Secretary of Public Administration Cepal Online Services Simplification of Procedures Quality of Service Interaction Indicators
Online Access:	https://revistadigital.uce.edu.ec/index.php/CSOCIALES/article/view/1035
Tags:	Add Tag No Tags, Be the first to tag this record!

Be the first to leave a comment!

Public Management: analysis of the status of web portals of the public entities of Ecuador and services focused on the citizen

Similar Items