servicios en la Gestión de Calidad

This article shows that currently quality management determines the growth and improvement of companies, since to be present in an increasingly competitive market, companies have to bet on the quality of service. In this way, the implementation of a well-documented operational structure of work and...

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Autor principal: Palma León, Aida Maribel (author)
Altres autors: Palma León, Fabiola (author), Torres Briones, Rosa (author), Murillo Limones, Karina (author)
Format: article
Idioma:eng
Publicat: 2018
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Accés en línia:https://revistas.uteq.edu.ec/index.php/csye/article/view/273
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