Customer engagement in the co-creation of value: a look at financial institutions of Guayaquil

In Ecuador, financial institutions are increasinglycompetitive and develop in a changing environment,which is why they need to set new challenges andpresent their clients with a portfolio of diversifiedproducts and services compared to other entities inthe sector. The objective of the investigation...

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Autore principale: Cuadrado Gagñay, José Leonardo (author)
Altri autori: Terranova Mera, Julio (author), Meza Clark, Jorge (author)
Natura: article
Lingua:spa
Pubblicazione: 2023
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Accesso online:https://revistas.uteq.edu.ec/index.php/csye/article/view/619
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