Customer engagement in the co-creation of value: a look at financial institutions of Guayaquil

In Ecuador, financial institutions are increasinglycompetitive and develop in a changing environment,which is why they need to set new challenges andpresent their clients with a portfolio of diversifiedproducts and services compared to other entities inthe sector. The objective of the investigation...

• Hlavní autor: Cuadrado Gagñay, José Leonardo (author)
• Další autoři: Terranova Mera, Julio (author), Meza Clark, Jorge (author)
• Médium: article
• Jazyk: spa
• Vydáno: 2023
• Témata: compromiso; co-creación de valor; cliente; commitment; co-creation of value; customer
• On-line přístup: https://revistas.uteq.edu.ec/index.php/csye/article/view/619