PUBLIC MANAGEMENT AND QUALITY OF USER SERVICE IN THE PUBLIC SECTOR IN LATIN AMERICA

Introduction: Public Management is aimed at solving problems with an effective decision-making strategy, directed at solving problems with an effective decision-making strategy. Objective: to identify public management and quality of customer service in the public sector in Latin America Methods: A...

• Main Author: Zavala Hoppe, Arianna Nicole (author)
• Other Authors: Merchán Villafuerte, Kariana Maricela (author), Véliz Castro, Teresa (author), Falconi Ayón , Pedro Marcelino (author)
• Format: article
• Language: spa
• Published: 2024
• Subjects: indicadores, servicio, atención, pública, controles.
• Online Access: https://revistas.uta.edu.ec/erevista/index.php/enfi/article/view/2422