Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso
To the outbreak of the COVID-19 pandemic had impact on Food and Beverage Industry. Many restrictions and sanitary protocols were place on site to guarantee the safety of customers. As of January 2021, restaurants in Mexico faced low customers attendance due to different factors; one of them is mistr...
Bewaard in:
| Hoofdauteur: | |
|---|---|
| Andere auteurs: | |
| Formaat: | article |
| Taal: | spa |
| Gepubliceerd in: |
2021
|
| Onderwerpen: | |
| Online toegang: | https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86 |
| Tags: |
Voeg label toe
Geen labels, Wees de eerste die dit record labelt!
|
Voeg label toe | _version_ | 1858450393986498560 |
|---|---|
| author | Piñón Vargas, Mauricio |
| author2 | González Flores, María José |
| author2_role | author |
| author_facet | Piñón Vargas, Mauricio González Flores, María José |
| author_role | author |
| collection | Revista Kalpana |
| dc.coverage.none.fl_str_mv | International Internacional - Nacional |
| dc.creator.none.fl_str_mv | Piñón Vargas, Mauricio González Flores, María José |
| dc.date.none.fl_str_mv | 2021-06-03 |
| dc.format.none.fl_str_mv | application/pdf text/html application/zip |
| dc.identifier.none.fl_str_mv | https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86 |
| dc.language.none.fl_str_mv | spa |
| dc.publisher.none.fl_str_mv | Universidad de Especialidades Tur´ísticas |
| dc.relation.none.fl_str_mv | https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86/159 https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86/204 https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86/213 |
| dc.rights.none.fl_str_mv | https://creativecommons.org/licenses/by-nc-sa/4.0 info:eu-repo/semantics/openAccess |
| dc.source.none.fl_str_mv | Kalpana- Revista de Investigación; Núm. 20 (2021): Kalpana - Revista de Investigación; 96-113 2661-6696 1390-5775 reponame:Revista Kalpana instname:Revista Kalpana (UDET) instacron:UDET |
| dc.subject.none.fl_str_mv | Prevención confianza confinamiento restaurante México Prevention confidence lockdown restaurants Mexico |
| dc.title.none.fl_str_mv | Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso Confianza y usabilidad de lámparas UV: un estudio de caso : Usability of UV lamps: a case study |
| dc.type.none.fl_str_mv | info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo revisado por pares |
| description | To the outbreak of the COVID-19 pandemic had impact on Food and Beverage Industry. Many restrictions and sanitary protocols were place on site to guarantee the safety of customers. As of January 2021, restaurants in Mexico faced low customers attendance due to different factors; one of them is mistrust in sanitary measures from customers. In order to help build customer trust and encourage their return to restaurants, this project was implemented to try the use of UV lamps in the disinfection protocol to determine their usability and the effect on trust. The research was carried out at the restaurant “El Callejón” in the Magic Town of Tlatlauquitepec, Mexico, using the case study methodology, with a descriptive depth, implementing a digital survey. The results of this study reflect that the use of this technology is a complement to encourage customers to return to Food and Beverage Stores; informing customers of their benefits. |
| eu_rights_str_mv | openAccess |
| format | article |
| id | REVKALPANA_7c828feb0b3e855cea601cbf64f5fca9 |
| instacron_str | UDET |
| institution | UDET |
| instname_str | Revista Kalpana (UDET) |
| language | spa |
| network_acronym_str | REVKALPANA |
| network_name_str | Revista Kalpana |
| oai_identifier_str | oai:publicaciones.udet.edu.ec:article/86 |
| publishDate | 2021 |
| publisher.none.fl_str_mv | Universidad de Especialidades Tur´ísticas |
| reponame_str | Revista Kalpana |
| repository.mail.fl_str_mv | . |
| repository.name.fl_str_mv | Revista Kalpana - Revista Kalpana (UDET) |
| repository_id_str | 0 |
| rights_invalid_str_mv | https://creativecommons.org/licenses/by-nc-sa/4.0 |
| spelling | Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso Confianza y usabilidad de lámparas UV: un estudio de caso : Usability of UV lamps: a case studyPiñón Vargas, Mauricio González Flores, María José PrevenciónconfianzaconfinamientorestauranteMéxicoPreventionconfidencelockdownrestaurantsMexicoTo the outbreak of the COVID-19 pandemic had impact on Food and Beverage Industry. Many restrictions and sanitary protocols were place on site to guarantee the safety of customers. As of January 2021, restaurants in Mexico faced low customers attendance due to different factors; one of them is mistrust in sanitary measures from customers. In order to help build customer trust and encourage their return to restaurants, this project was implemented to try the use of UV lamps in the disinfection protocol to determine their usability and the effect on trust. The research was carried out at the restaurant “El Callejón” in the Magic Town of Tlatlauquitepec, Mexico, using the case study methodology, with a descriptive depth, implementing a digital survey. The results of this study reflect that the use of this technology is a complement to encourage customers to return to Food and Beverage Stores; informing customers of their benefits.A causa de la pandemia de COVID-19, varios establecimientos de alimentos y bebidas debieron restringir el aforo y aplicar protocolos de sanidad para garantizar la seguridad de sus clientes. A partir de enero de 2021 los restaurantes en México se han enfrentado a la baja asistencia de clientes por diferentes factores; uno de ellos la desconfianza en las medidas sanitarias, por lo que sus operaciones se han visto seriamente afectadas. Para colaborar en la generación de confianza en los clientes y alentar su regreso a los restaurantes, el presente proyecto marcó como objetivo la implementación de un protocolo de desinfección en el uso de lámparas UV para determinar su usabilidad y el efecto en la confianza. La investigación se llevó a cabo en el restaurante “El Callejón”, en el Pueblo Mágico de Tlatlauquitepec, México, utilizando la metodología de estudio de caso, con una profundidad descriptiva, implementando una encuesta digital. Los resultados obtenidos reflejan que el uso de esta tecnología es un complemento para alentar a los clientes a regresar a los establecimientos de alimentos y bebidas, informando de sus beneficios a los clientes.Universidad de Especialidades Tur´ísticas2021-06-03info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionArtículo revisado por paresapplication/pdftext/htmlapplication/ziphttps://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86Kalpana- Revista de Investigación; Núm. 20 (2021): Kalpana - Revista de Investigación; 96-1132661-66961390-5775reponame:Revista Kalpanainstname:Revista Kalpana (UDET)instacron:UDETspahttps://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86/159https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86/204https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86/213InternationalInternacional - Nacionalhttps://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccess2021-10-20T20:11:02Zoai:publicaciones.udet.edu.ec:article/86Institucionalhttps://publicaciones.udet.edu.ec/index.php/kalpana/indexUniversidad privadahttps://udet.edu.ec/..Ecuador.2661-66961390-5775opendoar:02026-03-01T07:29:29.640286Revista Kalpana - Revista Kalpana (UDET)true |
| spellingShingle | Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso Piñón Vargas, Mauricio Prevención confianza confinamiento restaurante México Prevention confidence lockdown restaurants Mexico |
| status_str | publishedVersion |
| title | Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso |
| title_full | Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso |
| title_fullStr | Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso |
| title_full_unstemmed | Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso |
| title_short | Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso |
| title_sort | Usability of UV lamps: a case study: Confianza y usabilidad del uso de lámparas UV: un estudio de caso |
| topic | Prevención confianza confinamiento restaurante México Prevention confidence lockdown restaurants Mexico |
| url | https://publicaciones.udet.edu.ec/index.php/kalpana/article/view/86 |