Main Organizational Factors that Influence Student Satisfaction in Universities

Education is not a 5-star hotel service because a student is not always able to get what he or she wants (usually good grades) because it is not enough just to go to class or pay a tuition, additionally, these people must give time, dedication and effort, aspects by which it differs from the rest of...

• Main Author: Palacio-Fierro, Andrés (author)
• Other Authors: Arévalo-Chávez, Patricio (author), Guadalupe-Lanas, Jorge (author)
• Format: article
• Language: spa
• Published: 2017
• Subjects: Student satisfaction; teaching quality; university contact personnel; service to students; university facilities; Satisfacción de los estudiantes; calidad en la enseñanza; personal de contacto universitario; servicio a los estudiantes; instalaciones universitarias
• Online Access: https://revistas.ute.edu.ec/index.php/economia-y-negocios/article/view/319