Methodological proposal for the measurement of the incidence of electronic satisfaction and the flow experience in loyalty to the public service company
This research focuses on proposing a methodology to measure the incidence of electronic satisfaction and the flow experience on loyalty to the public service company. Three hypotheses are established: the influence of electronic satisfaction on company loyalty, the customer flow experience as an ind...
-д хадгалсан:
| Үндсэн зохиолч: | |
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| Бусад зохиолчид: | , , |
| Формат: | article |
| Хэл сонгох: | spa |
| Хэвлэсэн: |
2023
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| Нөхцлүүд: | |
| Онлайн хандалт: | https://identidadbolivariana.itb.edu.ec/index.php/identidadbolivariana/article/view/218 |
| Шошгууд: |
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