Analysis of student satisfaction with the quality of the online payment process at the Bolivarian University of Ecuador.

The quality of the digital services provided by universities is a factor that directly affects the level of customer satisfaction, especially students who are their reason for existing. That is why the purpose of this study was to evaluate student satisfaction with the payment platform of the Integr...

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Bibliographic Details
Main Author: Claudett Villalba, Daniela Estefany (author)
Other Authors: Claudett Villalba, Anthony Josue (author), Peñate Santana, Yaimara (author), Reigosa Lara, Alejandro (author)
Format: article
Language:spa
Published: 2024
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Online Access:https://identidadbolivariana.itb.edu.ec/index.php/identidadbolivariana/article/view/275
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