Quality Function Deployment: Definition, Benefits And Disadvantages In Its Application For Customer Satisfaction Management. Critical Analysis By Data Mining.

Quality Function Deployment: Definition, Benefits And Disadvantages In Its Application For Customer Satisfaction Management. Critical Analysis By Data Mining.

The aim was to conduct a literature review on the QFD methodology, its benefits, and disadvantages in quality management across different production contexts. Thirty articles were reviewed using Atlas.ti software to categorize the information into four categories and nine subcategories. The benefits...

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Détails bibliographiques
Auteur principal: Viscarra Alarcón, Paulo César (author)
Format: bachelorThesis
Langue:spa
Publié: 2023
Sujets:
SATISFACCIÓN DEL CLIENTE
CALIDAD
MEJORA CONTINUA
QUALITY FUNCTION DEPLOYMENT
Accès en ligne:https://dspace.ueb.edu.ec/handle/123456789/6372
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https://dspace.ueb.edu.ec/handle/123456789/6372

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