Diseño de un modelo de Gestión de Procesos Operativos hoteleros para el mejoramiento y la satisfacción del cliente en el Hostal San Pedro del cantón Pelileo, provincia Tungurahua en el año 2019
The research entitled: "DESIGN OF A HOTEL OPERATING PROCESS MANAGEMENT MODEL FOR THE IMPROVEMENT AND CUSTOMER SATISFACTION IN THE HOSTAL SAN PEDRO DEL CANTÓN PELILEO, TUNGURAHUA PROVINCE IN THE YEAR 2019" was developed to generate improvement capabilities within the services and activities...
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| Format: | bachelorThesis |
| Language: | spa |
| Published: |
2020
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| Online Access: | http://dspace.ueb.edu.ec/handle/123456789/3509 |
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