INFLUENCIA DEL CLIMA ORGANIZACIONAL EN LA CALIDAD DEL SERVICIO HOTELERO

INFLUENCIA DEL CLIMA ORGANIZACIONAL EN LA CALIDAD DEL SERVICIO HOTELERO

The hotel industry aims to exceed the expectations of its customers through an intangible service, hospitality. To ensure a memorable experience is required operational staff of a hotel stay motivated to serve their guests in a friendly and attentive, to which must exist in the work environment opti...

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Bibliographic Details
Main Author: Faggioni Zambrano, Lisette Janneth (author)
Format: bachelorThesis
Language:spa
Published: 2015
Subjects:
Industria hotelera,
sistema de calidad
clima organizacional,
motivación,
servicio al huésped
óptimo
Online Access:http://repositorio.uees.edu.ec/123456789/2007
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http://repositorio.uees.edu.ec/123456789/2007

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