INFLUENCIA DEL CLIMA ORGANIZACIONAL EN LA CALIDAD DEL SERVICIO HOTELERO

The hotel industry aims to exceed the expectations of its customers through an intangible service, hospitality. To ensure a memorable experience is required operational staff of a hotel stay motivated to serve their guests in a friendly and attentive, to which must exist in the work environment opti...

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Bibliographic Details
Main Author: Faggioni Zambrano, Lisette Janneth (author)
Format: bachelorThesis
Language:spa
Published: 2015
Subjects:
Online Access:http://repositorio.uees.edu.ec/123456789/2007
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