El liderazgo y su relación con la satisfacción de los clientes: un enfoque teórico

In every organizationit is important that each group has an established structure, where there will always be those who assume a greater degree of responsibility, evaluate, make decisions and have their approach based on organizational objectives. Therefore, it is very natural that in any work group...

• Main Author: Villanueva Sampín, Stefanie Desiré (author)
• Other Authors: Carrera Soria, Osvaldo Santiago (author), Guerrero Bejarano, Maria Auxiliadora (author)
• Format: article
• Published: 2018
• Subjects: liderazgo; decisiones; motivación; satisfacción de cliente; leadership; decisions; motivation; customer satisfaction
• Online Access: https://doi.org/10.33890/innova.v3.n11.2018.934; https://repositorio.uide.edu.ec/handle/37000/3162