El servicio al cliente como filosofía y factor de posicionamiento de las cooperativas de taxis

The objective of this scientific paper is to socialize the customer service’s impact to taxi cooperatives in the province of Santa Elena as philosophy and positioning factor. All companies should seek customer satisfaction, especially in a competitive market where it is not only sufficient to meet t...

• מחבר ראשי: Vera Campuzano, Nury (author)
• מחברים אחרים: Collins Ventura, Nathyn Victor (author)
• פורמט: article
• יצא לאור: 2018
• נושאים: servicio al cliente; cultura organizacional; filosofía corporativa; posicionamiento; cooperativas de taxis; customer service; organizational culture; corporate philosophy; positioning; taxi cooperatives
• גישה מקוונת: https://doi.org/10.33890/innova.v3.n2.2018.413; https://repositorio.uide.edu.ec/handle/37000/3249