“Evaluación de la atención al cliente a través del Modelo Servqual en el Paradero Sabor Latino del cantón Pallatanga del período 2018”

In the present research work, the State of the Art encompasses the background of previous research related to the proposed theme that will serve as references on the Servqual Model, the Theoretical Foundation, the relationship between the quality of the service and the Servqual model is reviewed. In...

• मुख्य लेखक: Josselyn Jimena, Sanabria Álava (author)
• स्वरूप: bachelorThesis
• भाषा: spa
• प्रकाशित: 2020
• विषय: Modelo Servqual; Calidad; Servicio al cliente; Satisfacción del cliente
• ऑनलाइन पहुंच: http://dspace.unach.edu.ec/handle/51000/6411