La percepción y satisfacción en el servicio al cliente en la librería éxito de la ciudad de Riobamba, período 2017.

The present research work was carried out in the period 2017 in the Éxito Bookstore which is dedicated to the commercialization of school supplies distributing wholesale and retail in the various sectors of Riobamba and its surroundings. Being a company well known for having the best products and to...

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Bibliografiske detaljer
Hovedforfatter: Bonilla Mariño, José Daniel (author)
Format: bachelorThesis
Sprog:spa
Udgivet: 2018
Fag:
Online adgang:http://dspace.unach.edu.ec/handle/51000/4914
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