La calidad en el servicio y su incidencia en la fidelización del cliente en la unidad de balnearios del GADM Baños de Agua Santa.
This research was carried out with the purpose of demonstrating if the quality in the service, affects customer loyalty in the “Unidad de Balneario del GADM Banos de Agua Santa”. The investigation is constituted by five chapters which are shown. FIRST CHAPTER: The first chapter is composed of the re...
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| 主要作者: | |
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| 格式: | bachelorThesis |
| 語言: | spa |
| 出版: |
2018
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| 主題: | |
| 在線閱讀: | http://dspace.unach.edu.ec/handle/51000/5257 |
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