La gestión de calidad y la satisfacción del cliente en la cooperativa de transporte en taxi Alas del Turismo, cantón La Libertad.
This research aims to determine how quality management influences customer satisfaction in the taxi transportation cooperative Alas del Turismo in La Libertad. The researcher designed and administered a survey to a representative sample of 275 cooperative customers. In addition, in-depth interviews...
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| Hovedforfatter: | |
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| Format: | bachelorThesis |
| Sprog: | spa |
| Udgivet: |
2024
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| Fag: | |
| Online adgang: | http://dspace.unach.edu.ec/handle/51000/13962 |
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