La calidad de servicio de las cooperativas de taxis de la ciudad de Riobamba y su incidencia en la satisfacción de los consumidores, período junio 2015 - junio 2016

The present research work aims to publicize the parameters that are used to achieve a better service in public transportation, especially in the care provided by Riobamba’s taxi associations. It has been observed in the investigation that the problem lies in the service offered by the carriers of th...

• מחבר ראשי: Guashpa Córdova, María Fernanda (author)
• פורמט: bachelorThesis
• שפה: spa
• יצא לאור: 2018
• נושאים: Taxis; Cliente; Servicio; Negocio
• גישה מקוונת: http://dspace.unach.edu.ec/handle/51000/4723