Calidad del servicio y su incidencia en la captación de clientes de la Cooperativa de Ahorro y Crédito Riobamba Limitada, sucursal Guano.

The objective of this investigation was to determine the quality of service and its impact on customer acquisition of the Cooperativa de Ahorro y Crédito Riobamba Limitada Sucursal de Guano, using a descriptive and correlational quantitative methodology, data were collected through surveys of 13 sta...

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Bibliographic Details
Main Author: Guapulema Narvaez, Elisa Abigail (author)
Format: bachelorThesis
Language:spa
Published: 2023
Subjects:
Online Access:http://dspace.unach.edu.ec/handle/51000/11033
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