Diseño de un modelode Gestión de Antención al Cliente para la Hosteria "EL TORIL" de la Ciudad de Riobamba.

The present’s work it contains the problems that the employees of tourist establishments of lodging face that don't fulfill an attention to the appropriate client, to achieve the tourist's satisfaction inside their facilities. What justifies the development of the present investigation, wi...

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Bibliographic Details
Main Author: Valarezo Espinosa, Carlos Michael (author)
Format: bachelorThesis
Language:spa
Published: 2010
Subjects:
Online Access:http://dspace.unach.edu.ec/handle/51000/508
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