“MEDICIÓN Y EVALUACIÓN DE LA CALIDAD DEL SERVICIO, A TRAVÉS DEL MODELO SERVQUAL EN LA COOPERATIVA DE AHORRO Y CRÉDITO “CREDIAMIGO” LOJA LTDA, AÑO 2018

With the purpose of contributing to the social welfare of the partners and clients of the Cooperative "Crediamigo" and to the economic development of the same, the present investigation was carried out whose general objective was to Measure and evaluate the quality of the service, through...

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Bibliographic Details
Main Author: HURTADO TREJO, STEFANY LIZBETH (author)
Format: bachelorThesis
Language:spa
Published: 2019
Subjects:
Online Access:http://dspace.unl.edu.ec/jspui/handle/123456789/21788
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