Análisis de la calidad del servicio al cliente interno-externo y propuesta de modelo de gestión de la calidad para el área de admisión de laboratorio clínico del hospital Isidro Ayora de Loja
In the health field, communication between the laboratory professional and the user has become an essential tool to establish an adequate relationship from their first interaction, in the same way, having a quality management model is of vital importance for an adequate treatment and attention to th...
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| Autor principal: | |
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| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado em: |
2022
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| Assuntos: | |
| Acesso em linha: | https://dspace.unl.edu.ec/jspui/handle/123456789/25886 |
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