ANÁLISIS DE SATISFACCIÓN DEL CLIENTE DEL GRAND HOTEL LOJA

ANÁLISIS DE SATISFACCIÓN DEL CLIENTE DEL GRAND HOTEL LOJA

The objective of this research work is to analyze the degree of customer satisfaction based on the services offered by the Grand Hotel Loja, in order to fulfill this general objective, three specific ones were proposed: analyze the level of quality in services and infrastructure offered by the Grand...

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Autore principale: Apolo Oviedo, Jefferson Andrés (author)
Natura: bachelorThesis
Lingua:spa
Pubblicazione: 2022
Soggetti:
<SATISFACCIÓN DE CLIENTES><TURISMO><CALIDAD DE SERVICIOS> <MÉTODO SERVQUAL><ESTRATEGIAS PARA MEJORAR SERVICIOS> <ENCUESTAS DE SATISFACCIÓN>
Accesso online:https://dspace.unl.edu.ec/jspui/handle/123456789/24494
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https://dspace.unl.edu.ec/jspui/handle/123456789/24494

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