ANÁLISIS DE SATISFACCIÓN DEL CLIENTE DEL GRAND HOTEL LOJA

The objective of this research work is to analyze the degree of customer satisfaction based on the services offered by the Grand Hotel Loja, in order to fulfill this general objective, three specific ones were proposed: analyze the level of quality in services and infrastructure offered by the Grand...

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Bibliographic Details
Main Author: Apolo Oviedo, Jefferson Andrés (author)
Format: bachelorThesis
Language:spa
Published: 2022
Subjects:
Online Access:https://dspace.unl.edu.ec/jspui/handle/123456789/24494
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