Mediación escolar y resolución de conflictos en estudiantes de tercero de bachillerato, Unidad Educativa Saraguro, cantón Saraguro, periodo 2024-2025

Currently, educational institutions face challenges regarding the management of academic and social conflicts arising among members of the educational community. In this context, school leaders and teachers assume the role of mediators. It is important to highlight that, in many cases, this intervention is not entirely effective, often due to the lack of experts in the field or lack of departments focused on providing personalized attention to students in conflict situations. This study aims to analyze the risk factors that affect student well-being and to consider mediation as a strategy for conflict resolution. Therefore, this proposal is based on previous research carried out by professionals in the area, which provided true information about mediation in educational environments as a fundamental tool to reach positive agreements between the parties. On the other hand, data collection tools were used (prepared interview, observation guides) were employed to gain insight into the reality of the educational community. These tools revealed that the main causes of conflicts within the classroom stem from students' low academic performance, coupled with a lack of parental involvement and engagement in their children's learning process; The findings revealed that the main causes of classroom conflicts stem from students' low academic performance, coupled with a lack of interest and involvement from parents in their children's learning process. Another significant factor is the negative attitude of students towards tasks assigned by teachers, which contributes to the escalation and prolongation of conflicts, potentially leading to serious consequences such as school dropout

• Hlavní autor: Guamán Sarango, Narcisa Natividad (author)
• Médium: bachelorThesis
• Jazyk: spa
• Vydáno: 2025
• Témata: PSICOPEDAGOGÍA; MEDIACIÓN ESCOLAR; RESOLUCIÓN DE CONFLICTOS; ESTRATEGIA DE INTERVENCIÓN
• On-line přístup: https://dspace.unl.edu.ec/jspui/handle/123456789/32513