Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de Loja

The main objective of this research work was to develop a strategic marketing plan for the vehicle marketing company "AUTOSHOW" in the city of Loja. To develop this research, the deductive and inductive method, the analytical method and the synthetic method were used; Surveys were used, wh...

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Egile nagusia: Peña Chamba, Rolfi Javier (author)
Formatua: bachelorThesis
Hizkuntza:spa
Argitaratua: 2022
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Sarrera elektronikoa:https://dspace.unl.edu.ec/jspui/handle/123456789/25223
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author Peña Chamba, Rolfi Javier
author_facet Peña Chamba, Rolfi Javier
author_role author
collection Repositorio Universidad Nacional de Loja
dc.contributor.none.fl_str_mv Gallardo, Ney Alfredo
dc.creator.none.fl_str_mv Peña Chamba, Rolfi Javier
dc.date.none.fl_str_mv 2022-08-04T14:43:26Z
2022-08-04T14:43:26Z
2022-08-04
dc.format.none.fl_str_mv 184 p.
application/pdf
dc.identifier.none.fl_str_mv https://dspace.unl.edu.ec/jspui/handle/123456789/25223
dc.language.none.fl_str_mv spa
dc.publisher.none.fl_str_mv Universidad Nacional de Loja
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Nacional de Loja
instname:Universidad Nacional de Loja
instacron:UNL
dc.subject.none.fl_str_mv <ADMINISTRACIÓN DE EMPRESAS>
<VEHICULOS>
<MARKETING>
<PLAN ESTRATÉGICO>
dc.title.none.fl_str_mv Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de Loja
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/bachelorThesis
description The main objective of this research work was to develop a strategic marketing plan for the vehicle marketing company "AUTOSHOW" in the city of Loja. To develop this research, the deductive and inductive method, the analytical method and the synthetic method were used; Surveys were used, which were addressed to customers and workers, as well as an interview with the company manager. 57 surveys were applied to the company's clients in the city of Loja and 2 surveys for the workers who currently work, due to the effect of Covid 19, these were applied online with the help of google forms, they were tabulated and presented with their respective tables, analysis and interpretation. The internal analysis of the company was carried out, where the situation of the company and a mixture of the marketing Mix were diagnosed, concluding this, the matrix of internal factors (EFI) was carried out, where the quality of its vehicles and the legal guarantee they offer, on the other hand, in the most important weaknesses are the lack of advertising and the lack of use of social networks, together with the poor geographical location of its facilities. Next, the external analysis was carried out where the companies that lead the market in the automotive sector in the area were identified, which are Mp Vehicles and Santiago Motors; the company under study is in position 4 out of 5. With all this, it was possible to carry out the matrix of external factors (EFE), where the main opportunities are the reactivation of the automotive market and the increase in preference for acquiring their own vehicle, on the other hand, the most significant threats are the increase in poverty and the strong competition that exists. Finally, it is concluded that the company has not launched a strategic marketing plan to improve and be a benchmark in the automotive market of the city of Loja, nor does it have an institutional philosophy, so they are not clear about the objectives and goals that wants to fulfill in the future
eu_rights_str_mv openAccess
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spelling Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de LojaPeña Chamba, Rolfi Javier<ADMINISTRACIÓN DE EMPRESAS><VEHICULOS><MARKETING><PLAN ESTRATÉGICO>The main objective of this research work was to develop a strategic marketing plan for the vehicle marketing company "AUTOSHOW" in the city of Loja. To develop this research, the deductive and inductive method, the analytical method and the synthetic method were used; Surveys were used, which were addressed to customers and workers, as well as an interview with the company manager. 57 surveys were applied to the company's clients in the city of Loja and 2 surveys for the workers who currently work, due to the effect of Covid 19, these were applied online with the help of google forms, they were tabulated and presented with their respective tables, analysis and interpretation. The internal analysis of the company was carried out, where the situation of the company and a mixture of the marketing Mix were diagnosed, concluding this, the matrix of internal factors (EFI) was carried out, where the quality of its vehicles and the legal guarantee they offer, on the other hand, in the most important weaknesses are the lack of advertising and the lack of use of social networks, together with the poor geographical location of its facilities. Next, the external analysis was carried out where the companies that lead the market in the automotive sector in the area were identified, which are Mp Vehicles and Santiago Motors; the company under study is in position 4 out of 5. With all this, it was possible to carry out the matrix of external factors (EFE), where the main opportunities are the reactivation of the automotive market and the increase in preference for acquiring their own vehicle, on the other hand, the most significant threats are the increase in poverty and the strong competition that exists. Finally, it is concluded that the company has not launched a strategic marketing plan to improve and be a benchmark in the automotive market of the city of Loja, nor does it have an institutional philosophy, so they are not clear about the objectives and goals that wants to fulfill in the futureEl trabajo de investigación tuvo como objetivo principal el elaborar un plan estratégico de marketing para la empresa comercializadora de vehículos “AUTOSHOW” de la ciudad de Loja. Para desarrollar esta investigación se utilizaron el método deductivo e inductivo, el método analítico y el método sintético; se hizo uso de las encuestas, mismas que fueron dirigidas a los clientes y trabajadores, así como de una entrevista que se realizó al gerente de la empresa. Se aplicaron 57 encuestas a los clientes de la empresa en la ciudad de Loja y 2 encuestas para los trabajadores que laboran actualmente, por efecto del Covid 19 estas fueron aplicadas de manera online con la ayuda de google forms, fueron tabuladas y presentadas con sus respectivas tablas, análisis e interpretación. Se realizó el análisis interno de la empresa, donde se diagnosticó la situacional de la empresa y una mezcla del marketing Mix, concluido esto se realizó la matriz de factores internos (EFI), en donde resaltan como principales fortalezas la calidad de sus vehículos y la garantía legal que ofrecen, por otro lado, en las debilidades más importantes se encuentran la falta de publicidad y la falta de uso de redes sociales, junto con la mala ubicación geográfica de sus instalaciones. Seguidamente se realizó el análisis externo donde se identificó a las empresas que lideran el mercado en el sector automotriz de la zona, las cuales son Mp Vehículos y Santiago Motors; la empresa en estudio se encuentra en el puesto 4 de 5. Con todo esto se logró realizar la matriz de factores externos (EFE), donde se presentan como principales oportunidades la reactivación del mercado automotriz y el aumento de preferencia por adquirir vehículo propio, por otro lado, en las amenazas más significativas se encuentran el incremento de la pobreza y la fuerte competencia que existe. Finalmente se concluye que la empresa no ha puesto en marcha un plan estratégico de marketing para mejorar y ser un referente en el mercado automotriz de la ciudad de Loja, tampoco cuenta con una filosofía institucional por lo que no tienen claros los objetivos y las metas que quiere cumplir en un futuro.Universidad Nacional de LojaGallardo, Ney Alfredo2022-08-04T14:43:26Z2022-08-04T14:43:26Z2022-08-04info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bachelorThesis184 p.application/pdfhttps://dspace.unl.edu.ec/jspui/handle/123456789/25223spainfo:eu-repo/semantics/openAccessreponame:Repositorio Universidad Nacional de Lojainstname:Universidad Nacional de Lojainstacron:UNL2025-05-02T18:00:04Zoai:dspace.unl.edu.ec:123456789/25223Institucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oaiEcuador***opendoar:02025-05-02T18:00:04falseInstitucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oai*Ecuador***opendoar:02025-05-02T18:00:04Repositorio Universidad Nacional de Loja - Universidad Nacional de Lojafalse
spellingShingle Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de Loja
Peña Chamba, Rolfi Javier
<ADMINISTRACIÓN DE EMPRESAS>
<VEHICULOS>
<MARKETING>
<PLAN ESTRATÉGICO>
status_str publishedVersion
title Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de Loja
title_full Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de Loja
title_fullStr Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de Loja
title_full_unstemmed Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de Loja
title_short Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de Loja
title_sort Plan estratégico de marketing para la comercializadora de vehiculos Autoshow en la ciudad de Loja
topic <ADMINISTRACIÓN DE EMPRESAS>
<VEHICULOS>
<MARKETING>
<PLAN ESTRATÉGICO>
url https://dspace.unl.edu.ec/jspui/handle/123456789/25223