Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.

Globally, in both public and private organizations, the Human Resources department is currently facing the problem of staff turnover. This is because people are hired for a job for a certain period of time, usually short, and then they resign or are promoted. The objective of this research is to car...

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Hlavní autor: Campoverde Jarrín, Carlos Augusto (author)
Médium: masterThesis
Jazyk:spa
Vydáno: 2024
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On-line přístup:https://dspace.unl.edu.ec/jspui/handle/123456789/30709
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author Campoverde Jarrín, Carlos Augusto
author_facet Campoverde Jarrín, Carlos Augusto
author_role author
collection Repositorio Universidad Nacional de Loja
dc.contributor.none.fl_str_mv Ruiz Vélez, Pablo Fernando
dc.creator.none.fl_str_mv Campoverde Jarrín, Carlos Augusto
dc.date.none.fl_str_mv 2024-10-03T20:37:35Z
2024-10-03T20:37:35Z
2024-10-03
dc.format.none.fl_str_mv 114 p.
application/pdf
dc.identifier.none.fl_str_mv https://dspace.unl.edu.ec/jspui/handle/123456789/30709
dc.language.none.fl_str_mv spa
dc.publisher.none.fl_str_mv Universidad Nacional de Loja
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
dc.source.none.fl_str_mv reponame:Repositorio Universidad Nacional de Loja
instname:Universidad Nacional de Loja
instacron:UNL
dc.subject.none.fl_str_mv GESTION DE TALENTO HUMANO
COOPERATIVA JEP
LOJA
ROTACION DEL PERSONAL
dc.title.none.fl_str_mv Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/masterThesis
description Globally, in both public and private organizations, the Human Resources department is currently facing the problem of staff turnover. This is because people are hired for a job for a certain period of time, usually short, and then they resign or are promoted. The objective of this research is to carry out an exhaustive analysis of the rotation of human talent in the Loja II Agency of the JEP Cooperative. The present research was carried out in the JEP Cooperative (Progressive Ecuadorian Youth), located in the province and canton of Loja, it had a mixed approach since it allowed the collection, interpretation and analysis of data, both quantitative and qualitative in a single approach, facilitating the understanding of the realities of the research problem more efficiently. 36 employees and workers were surveyed and the two variables (RP) were tabulated in the results; As relevant results, we have that the main cause of rotation is the institutional need and the willingness to assume new responsibilities, performance evaluations are prevailing. The departments that have rotated the most personnel are: cashier staff, service staff and finally credit staff. In conclusion, the poor organizational and functional structure of the JEP Cooperative is denoted, which allows us to determine that the organizational structure must be reviewed and modified. Another factor to consider is that the functions of employees and workers are not well defined, which generates discomfort and demotivation among staff and therefore poor performance in their duties.
eu_rights_str_mv openAccess
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publishDate 2024
publisher.none.fl_str_mv Universidad Nacional de Loja
reponame_str Repositorio Universidad Nacional de Loja
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repository.name.fl_str_mv Repositorio Universidad Nacional de Loja - Universidad Nacional de Loja
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spelling Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.Campoverde Jarrín, Carlos AugustoGESTION DE TALENTO HUMANOCOOPERATIVA JEPLOJAROTACION DEL PERSONALGlobally, in both public and private organizations, the Human Resources department is currently facing the problem of staff turnover. This is because people are hired for a job for a certain period of time, usually short, and then they resign or are promoted. The objective of this research is to carry out an exhaustive analysis of the rotation of human talent in the Loja II Agency of the JEP Cooperative. The present research was carried out in the JEP Cooperative (Progressive Ecuadorian Youth), located in the province and canton of Loja, it had a mixed approach since it allowed the collection, interpretation and analysis of data, both quantitative and qualitative in a single approach, facilitating the understanding of the realities of the research problem more efficiently. 36 employees and workers were surveyed and the two variables (RP) were tabulated in the results; As relevant results, we have that the main cause of rotation is the institutional need and the willingness to assume new responsibilities, performance evaluations are prevailing. The departments that have rotated the most personnel are: cashier staff, service staff and finally credit staff. In conclusion, the poor organizational and functional structure of the JEP Cooperative is denoted, which allows us to determine that the organizational structure must be reviewed and modified. Another factor to consider is that the functions of employees and workers are not well defined, which generates discomfort and demotivation among staff and therefore poor performance in their duties.A nivel mundial, tanto en organizaciones públicas como privadas, el departamento de Recursos Humanos enfrenta actualmente el problema de la rotación de personal. Esto se debe a que las personas son contratadas para un puesto de trabajo por un determinado periodo de tiempo, generalmente corto, y luego renuncian o son promovidas. El objetivo de la presente investigación es realizar un análisis exhaustivo de la rotación del talento humano en la Agencia Loja II de la Cooperativa JEP. La presente investigación se realizó en la Cooperativa JEP (Juventud Ecuatoriana Progresista), ubicada en la provincia y cantón Loja, tuvo un enfoque mixto ya que permitió recopilar, interpretar y analizar datos, tanto cuantitativos como cualitativos en un solo enfoque, facilitando la comprensión de las realidades del problema de investigación de manera más eficiente. Se encuestaron a 36 empleados y trabajadores y en los resultados se tabularon las dos variables (RP); Como resultados relevantes se tiene que la principal causa de rotación es la necesidad institucional y la voluntad de asumir nuevas responsabilidades, las evaluaciones de desempeño son imperantes. Los departamentos que más han rotado personal son: personal de caja, personal de servicios y finalmente personal de créditos. Como conclusión, se denota la mala estructura organizacional y funcional de la Cooperativa JEP, lo que permite determinar que se debe revisar y modificar la estructura organizacional, otro factor a considerar es que no están bien definidas las funciones de empleados y trabajadores, lo que genera malestar y desmotivación entre el personal y por lo tanto un mal desempeño en sus funciones.Universidad Nacional de LojaRuiz Vélez, Pablo Fernando2024-10-03T20:37:35Z2024-10-03T20:37:35Z2024-10-03info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis114 p.application/pdfhttps://dspace.unl.edu.ec/jspui/handle/123456789/30709spainfo:eu-repo/semantics/openAccessreponame:Repositorio Universidad Nacional de Lojainstname:Universidad Nacional de Lojainstacron:UNL2025-05-02T14:36:03Zoai:dspace.unl.edu.ec:123456789/30709Institucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oaiEcuador***opendoar:02025-05-02T14:36:03falseInstitucionalhttps://dspace.unl.edu.ec/Universidad públicahttps://unl.edu.ec/https://dspace.unl.edu.ec/oai*Ecuador***opendoar:02025-05-02T14:36:03Repositorio Universidad Nacional de Loja - Universidad Nacional de Lojafalse
spellingShingle Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.
Campoverde Jarrín, Carlos Augusto
GESTION DE TALENTO HUMANO
COOPERATIVA JEP
LOJA
ROTACION DEL PERSONAL
status_str publishedVersion
title Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.
title_full Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.
title_fullStr Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.
title_full_unstemmed Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.
title_short Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.
title_sort Análisis de rotación del personal de la cooperativa JEP, agencia Loja II, periodo 2022-2023 y propuesta de mejora.
topic GESTION DE TALENTO HUMANO
COOPERATIVA JEP
LOJA
ROTACION DEL PERSONAL
url https://dspace.unl.edu.ec/jspui/handle/123456789/30709