“Propuesta de una guía para la implementación de la norma ISO 9001:2015, orientado hacia la nueva gestión pública en el Gobierno Autónomo Descentralizado Chaguarpamba, año 2024”

This research focuses on the implementation of the ISO 9001:2015 standard in public management, using the Decentralized Autonomous Government in Chaguarpamba as a case study. The ISO 9001:2015 standard establishes a quality management system based on customer focus, continuous improvement, and proce...

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Bibliographic Details
Main Author: Vargas Mocha, Kelly Stefania (author)
Format: bachelorThesis
Language:spa
Published: 2025
Subjects:
Online Access:https://dspace.unl.edu.ec/jspui/handle/123456789/32494
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