Nivel de satisfacción del usuario del transporte público urbano de la ciudad de Loja año 2018
The purpose of this study was to determine the level of citizen satisfaction in accordance with the provision of public urban transport service in the city of Loja-Ecuador. The methodological strategy of this research consisted in the application of the Servperf (Service Performance) model, one of t...
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| Format: | bachelorThesis |
| Langue: | spa |
| Publié: |
2020
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| Accès en ligne: | http://dspace.unl.edu.ec/jspui/handle/123456789/23079 |
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