Evaluación de la percepción de la calidad de los servicios prestados por la Universidad Nacional de Loja durante el proceso de matriculación de sus alumnos, año 2024

The purpose of this study was to evaluate the perceived quality of the services provided by the National University of Loja during the student enrolment process in 2024. The research employed a mixed-method approach, meaning that both quantitative and qualitative data were collected and analysed. Th...

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Detalhes bibliográficos
Autor principal: Pesantez Picoita, Ana Cristina (author)
Formato: bachelorThesis
Idioma:spa
Publicado em: 2024
Assuntos:
Acesso em linha:https://dspace.unl.edu.ec/jspui/handle/123456789/30495
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