Propuesta de mejoras para procesos y servicios del departamento tics del Hospital Isidro Ayora basado en estándares de calidad Cobit 4.1 e Itil v3.
Today, it is vital that institutions, whether public or private, offer services or processes of high quality, in such a way that they generate satisfaction and wellbeing in the end user. This project aims to improve the quality and efficiency of the sequence of activities that form a process. To ach...
Gardado en:
| Autor Principal: | |
|---|---|
| Outros autores: | |
| Formato: | bachelorThesis |
| Idioma: | spa |
| Publicado: |
2016
|
| Subjects: | |
| Acceso en liña: | http://dspace.unl.edu.ec/jspui/handle/123456789/17186 |
| Tags: |
Engadir etiqueta
Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!
|
Engadir etiqueta