Calidad del servicio en la Cooperativa de Ahorro y Crédito “Manuel Esteban Godoy Ortega”, a través del modelo ServPerf
Service quality in financial institutions, in this case credit unions, has become an important area for their success and sustainability. The "Manuel Esteban Godoy Ortega" Savings and Loan Cooperative seeks to improve the quality of its services, which is why it aims to analyze the quality...
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| Autor principal: | |
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| Format: | bachelorThesis |
| Idioma: | spa |
| Publicat: |
2024
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| Matèries: | |
| Accés en línia: | https://dspace.unl.edu.ec/jspui/handle/123456789/31412 |
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