Medición del nivel de satisfacción de los clientes del banco de desarrollo S.A. agencia el Coca de la ciudad de Francisco de Orellana, provincia de Orellana para el año 2016
The quality of a service is fundamental for the organizations since it determines the decisions of the clients in several areas and aspects, for this reason that each service delivered must be constantly improved. The general objective of this thesis is to measure the level of customer satisfaction...
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| Format: | bachelorThesis |
| Language: | spa |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://dspace.unl.edu.ec/jspui/handle/123456789/19920 |
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