EVALUACIÓN DE LA CALIDAD EN EL SERVICIO OFRECIDO POR LA COOPERATIVA DE AHORRO Y CRÉDITO EDUCADORES DE LOJA DESDE LA PERSPECTIVA DEL SOCIO A TRAVÉS DEL SERVPERF
The overall objective of this research is to measure the quality in the service offered by the Savings and Credit Cooperative "Loja Educators" from the perspective of the partner through SERVPERF. For the realization of the same, the specific objectives were set out which are to determine...
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| Format: | bachelorThesis |
| Langue: | spa |
| Publié: |
2019
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| Sujets: | |
| Accès en ligne: | http://dspace.unl.edu.ec/jspui/handle/123456789/22191 |
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