Planteamiento del modelo de Administración de Relaciones con los Clientes CRM (Customer Relationship Management) aplicado al Banco Internacional S.A. a nivel nacional.

The growing range of products and financial services to which the ecuadorian market is subject as well as the laws or regulations imposed by the government have compelled Financial Institutions to change their Strategic Focus Product, in which the customer is who adapts needs to offer products to a...

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Detalhes bibliográficos
Autor principal: Abad López, Christian Patricio (author)
Outros Autores: Arellano Vallejo, Esteban Andrés (author)
Formato: bachelorThesis
Idioma:spa
Publicado em: 2014
Assuntos:
Acesso em linha:http://dspace.ups.edu.ec/handle/123456789/6878
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