Plan estratégico de mejoramiento del programa de medicina prepagada Ecuasanitas S.A., basado en la satisfacción del cliente, en el Distrito Metropolitano de Quito.

Plan estratégico de mejoramiento del programa de medicina prepagada Ecuasanitas S.A., basado en la satisfacción del cliente, en el Distrito Metropolitano de Quito.

This work consists of three chapters, which elucidate the steps necessary to establish a model based on customer satisfaction strategic plan and how to apply this model to Ecuasanitas S.A. Company. For empty the investigation, we covers the theoretical framework with concepts and steps for understan...

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Bibliografske podrobnosti
Glavni avtor: Veintimilla Portilla, Ronald David (author)
Drugi avtorji: Veintimilla Portilla, Santiago Andrés (author)
Format: bachelorThesis
Jezik:spa
Izdano: 2014
Teme:
SEGUROS DE SALUD
MEDICINA PREPAGADA
SERVICIO AL CLIENTE
Online dostop:http://dspace.ups.edu.ec/handle/123456789/6884
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http://dspace.ups.edu.ec/handle/123456789/6884

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