Plan estratégico de mejoramiento del programa de medicina prepagada Ecuasanitas S.A., basado en la satisfacción del cliente, en el Distrito Metropolitano de Quito.

Plan estratégico de mejoramiento del programa de medicina prepagada Ecuasanitas S.A., basado en la satisfacción del cliente, en el Distrito Metropolitano de Quito.

This work consists of three chapters, which elucidate the steps necessary to establish a model based on customer satisfaction strategic plan and how to apply this model to Ecuasanitas S.A. Company. For empty the investigation, we covers the theoretical framework with concepts and steps for understan...

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Bibliographic Details
Main Author: Veintimilla Portilla, Ronald David (author)
Other Authors: Veintimilla Portilla, Santiago Andrés (author)
Format: bachelorThesis
Language:spa
Published: 2014
Subjects:
SEGUROS DE SALUD
MEDICINA PREPAGADA
SERVICIO AL CLIENTE
Online Access:http://dspace.ups.edu.ec/handle/123456789/6884
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http://dspace.ups.edu.ec/handle/123456789/6884

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