Modelo de gestión para la prestación de servicios y atención al cliente en el Hospital Padre Carollo "Un Canto a la Vida".

Modelo de gestión para la prestación de servicios y atención al cliente en el Hospital Padre Carollo "Un Canto a la Vida".

The work to be performed aims to give the institution a tool to improve the conditions of the users and the staff working in the institution. With the implementation of the Management Model for the provision of customer services and will facilitate and achieve concrete attention with warmth and qual...

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Bibliographic Details
Main Author: Vinueza Vinueza, Sofía Alejandra (author)
Other Authors: Quelal Méndez, Jeobany Xavier (author)
Format: bachelorThesis
Language:spa
Published: 2013
Subjects:
PLANIFICACIÓN ESTRATÉGICA
ATENCIÓN MÉDICA
SERVICIO AL CLIENTE
Online Access:http://dspace.ups.edu.ec/handle/123456789/4157
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http://dspace.ups.edu.ec/handle/123456789/4157

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