Modelo de gestión para la prestación de servicios y atención al cliente en el Hospital Padre Carollo "Un Canto a la Vida".

The work to be performed aims to give the institution a tool to improve the conditions of the users and the staff working in the institution. With the implementation of the Management Model for the provision of customer services and will facilitate and achieve concrete attention with warmth and qual...

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Détails bibliographiques
Auteur principal: Vinueza Vinueza, Sofía Alejandra (author)
Autres auteurs: Quelal Méndez, Jeobany Xavier (author)
Format: bachelorThesis
Langue:spa
Publié: 2013
Sujets:
Accès en ligne:http://dspace.ups.edu.ec/handle/123456789/4157
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