Modelo de gestión para la prestación de servicios y atención al cliente en el Hospital Padre Carollo "Un Canto a la Vida".

The work to be performed aims to give the institution a tool to improve the conditions of the users and the staff working in the institution. With the implementation of the Management Model for the provision of customer services and will facilitate and achieve concrete attention with warmth and qual...

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Bibliografski detalji
Glavni autor: Vinueza Vinueza, Sofía Alejandra (author)
Daljnji autori: Quelal Méndez, Jeobany Xavier (author)
Format: bachelorThesis
Jezik:spa
Izdano: 2013
Teme:
Online pristup:http://dspace.ups.edu.ec/handle/123456789/4157
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