El departamento de recepción y la satisfacción de los turistas en los hoteles en el cantón Babahoyo, provincia de los Ríos

Currently, the quality of service and customer service in hotel establishments are of vital importance, this motivated the development of this research whose objective is to analyze the reception departments to measure the satisfaction of tourists in the hotels of the city de Babahoyo, diagnosing th...

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Bibliographic Details
Main Author: Macías García, Cristina Alexandra (author)
Format: bachelorThesis
Language:spa
Published: 2018
Subjects:
Online Access:http://dspace.utb.edu.ec/handle/49000/5216
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