Calidad de servicio al cliente en la Empresa Exclusividades Maye-Naomi de la ciudad de Babahoyo,

Calidad de servicio al cliente en la Empresa Exclusividades Maye-Naomi de la ciudad de Babahoyo,

This study analyzes the quality of customer service at Exclusividades MAYE-NAOMI, identifying major deficiencies in customer care and perception. It was determined that inconsistency in service, long response times, and lack of staff knowledge are factors that negatively impact customer experience....

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Shranjeno v:
Bibliografske podrobnosti
Glavni avtor: Yance Sánchez, Meybeth Naomi (author)
Format: bachelorThesis
Izdano: 2025
Teme:
Servicio al cliente
Calidad
Satisfacción del cliente
Fidelización
Capacitación
Comercio
Online dostop:http://dspace.utb.edu.ec/handle/49000/18254
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Internet

http://dspace.utb.edu.ec/handle/49000/18254

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