Calidad de servicio al cliente en la Empresa Exclusividades Maye-Naomi de la ciudad de Babahoyo,

Calidad de servicio al cliente en la Empresa Exclusividades Maye-Naomi de la ciudad de Babahoyo,

This study analyzes the quality of customer service at Exclusividades MAYE-NAOMI, identifying major deficiencies in customer care and perception. It was determined that inconsistency in service, long response times, and lack of staff knowledge are factors that negatively impact customer experience....

Full description

Saved in:
Bibliographic Details
Main Author: Yance Sánchez, Meybeth Naomi (author)
Format: bachelorThesis
Published: 2025
Subjects:
Servicio al cliente
Calidad
Satisfacción del cliente
Fidelización
Capacitación
Comercio
Online Access:http://dspace.utb.edu.ec/handle/49000/18254
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

http://dspace.utb.edu.ec/handle/49000/18254

Similar Items