Calidad de servicio al cliente en la Empresa Exclusividades Maye-Naomi de la ciudad de Babahoyo,
This study analyzes the quality of customer service at Exclusividades MAYE-NAOMI, identifying major deficiencies in customer care and perception. It was determined that inconsistency in service, long response times, and lack of staff knowledge are factors that negatively impact customer experience....
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| Format: | bachelorThesis |
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2025
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| Online Access: | http://dspace.utb.edu.ec/handle/49000/18254 |
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