Análisis de las herramientas para la gestión de incidencias de los clientes de la empresa Controlnet de la ciudad de Vinces.

The objective of this case study called Analysis of the tools for the management of customer incidents of the Controlnet company in the city of Vinces, was to improve the management of customer incidents by analyzing tools that help the company to improve customer satisfaction. An incident tool is a...

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Autor principal: Vera Yépez, Noe Alexander (author)
Format: bachelorThesis
Publicat: 2023
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Accés en línia:http://dspace.utb.edu.ec/handle/49000/14256
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