Atención de clientes de la empresa de servicios de telecomunicaciones "SETEL" de la ciudad de Babahoyo, periodo 2023.

This work focused on the search for a problem in the telecommunications services company "SETEL" in the period 2023. The different areas of improvement in the quality of customer service were evident. The kindness and courtesy of the team were also generally well valued, although not unifo...

• Autor Principal: Mora Zambrano, Alexandra Gabriela (author)
• Formato: bachelorThesis
• Publicado: 2024
• Subjects: Atención al cliente; Servicio al cliente; Estrategias; Lealtad; Confianza; Calidad; Comercio
• Acceso en liña: http://dspace.utb.edu.ec/handle/49000/17365