Gestión de servicios en el Spa D Normi ubicado en el cantón Baba, periodo 2024.

This case study called Service Management in the Spa D Normi located in the canton Baba, period 2024, focuses on the problems that the spa has presented such as the lack of training of its staff in new trends in the modern market, the lack of customer loyalty, the high demand of competitors which ne...

• Glavni avtor: Castillo Acosta, Dixy Nallely (author)
• Format: bachelorThesis
• Izdano: 2025
• Teme: Cliente; Fidelización; Gestión; Satisfacción; Servicios; Comercio
• Online dostop: http://dspace.utb.edu.ec/handle/49000/17808