Atención al cliente en el almacén Don Pato Jr. de la ciudad de Babahoyo, en el periodo 2023.

The Don Pato JR Warehouse, located in Babahoyo, has faced various challenges in managing its customer service during 2023, which has negatively impacted its reputation and customer loyalty. This case study focused on analyzing the factors that influence the quality of customer service in the warehou...

• المؤلف الرئيسي: Cabezas Verdezoto, Katiusca Yamilex (author)
• التنسيق: bachelorThesis
• منشور في: 2025
• الموضوعات: Atención al cliente; Satisfacción del cliente; Gestión de conflictos; Protocolos de atención; Fidelización; Comercio
• الوصول للمادة أونلاين: http://dspace.utb.edu.ec/handle/49000/17805