Atención al cliente en la Gasolinera Clyan, en la Parroquia Isla de Bejucal-Cantón Baba durante el periodo 2023.

The study conducted at gas station Clyan, located in the parish Isla the Bejucal, Canton Baba during 2023, reveals significant shortcomings in customer service that adversely affect customer perception and loyalty. This descriptive and cross-sectional research combined quantitative surveys with qual...

• Autor principal: Arriciaga Salcedo, Melany Mariuxi (author)
• Formato: bachelorThesis
• Publicado em: 2025
• Assuntos: Cliente; Gasolinera; Satisfacción del cliente; Tiempos de espera; Fidelización; Comercio
• Acesso em linha: http://dspace.utb.edu.ec/handle/49000/17795