Atención al cliente en la Gasolinera Clyan, en la Parroquia Isla de Bejucal-Cantón Baba durante el periodo 2023.

Atención al cliente en la Gasolinera Clyan, en la Parroquia Isla de Bejucal-Cantón Baba durante el periodo 2023.

The study conducted at gas station Clyan, located in the parish Isla the Bejucal, Canton Baba during 2023, reveals significant shortcomings in customer service that adversely affect customer perception and loyalty. This descriptive and cross-sectional research combined quantitative surveys with qual...

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Bibliographic Details
Main Author: Arriciaga Salcedo, Melany Mariuxi (author)
Format: bachelorThesis
Published: 2025
Subjects:
Cliente
Gasolinera
Satisfacción del cliente
Tiempos de espera
Fidelización
Comercio
Online Access:http://dspace.utb.edu.ec/handle/49000/17795
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http://dspace.utb.edu.ec/handle/49000/17795

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