Servicio al cliente en la Empresa Servi-Inter.Net del cantón Urdaneta durante el periodo 2023.

This case study evaluates the quality of customer service at Servi-Inter.Net, located in the Urdaneta canton, during the 2023 period. Through surveys conducted with 298 customers, interviews with the company owner, and direct observations, several deficiencies affecting user satisfaction were identi...

Täydet tiedot

Tallennettuna:
Bibliografiset tiedot
Päätekijä: Carvajal León, Tamara Tais (author)
Aineistotyyppi: bachelorThesis
Julkaistu: 2025
Aiheet:
Linkit:http://dspace.utb.edu.ec/handle/49000/17807
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